sprinklr stock: CXM investor guide

Sprinklr, Inc. (Stock)

sprinklr stock refers to the Class A common shares of Sprinklr, Inc., traded under the ticker CXM on a major U.S. exchange. This article covers what investors and interested readers should know about sprinklr stock: the company background, listing and share-class details, financial and trading metrics, corporate governance, analyst coverage, risks, recent news (including an industry research snapshot as of June 30, 2025), and practical investor resources. Readers will gain a clear, beginner-friendly view of the facts investors commonly track and where to find authoritative, up-to-date information.

As a reminder, this is a neutral informational guide—not investment advice. For live trading or custody, consider Bitget for market access and Bitget Wallet for custody features.

Company overview

Sprinklr is an enterprise software company that provides a Unified Customer Experience Management (Unified-CXM) platform designed for large organizations. The platform helps enterprises manage customer conversations and insights across social media, messaging, chat, voice and other digital channels, combining analytics, engagement, and automation. Sprinklr primarily serves large consumer-facing enterprises across industries such as retail, financial services, technology, telecommunications and consumer packaged goods.

sprinklr stock represents ownership in that enterprise software business and is often followed by investors tracking enterprise SaaS adoption and omnichannel customer experience trends.

Stock listing and share classes

sprinklr stock trades under the ticker CXM on the New York Stock Exchange (NYSE). The publicly traded securities commonly referenced are Class A common shares. Trading in CXM generally follows standard U.S. equity market mechanics: regular trading hours (typically 09:30–16:00 Eastern Time) and extended or after-hours sessions where liquidity and spreads can differ.

Sprinklr historically has had multiple share classes at various points in its corporate history. Class A shares (ticker CXM) are the commonly traded public shares. Investors should review the company’s SEC filings and the investor relations page for authoritative descriptions of any share-class rights, voting distinctions, and conversion mechanics that may apply to different series of stock.

Historical listing and corporate milestones

sprinklr stock became publicly listed following the company’s IPO/listing process. Since listing, the company’s market capitalization and share count have been affected by common corporate events: secondary offerings, registered share sales by insiders or institutions, equity-based compensation plans, and occasional insider transactions disclosed in SEC filings.

Notable post-listing events that can materially affect sprinklr stock include quarterly earnings releases, major customer wins, leadership changes, and any announced strategic partnerships. For historical quotes, charting, and the official timeline of corporate milestones, consult Sprinklr’s investor relations disclosures and historical data pages maintained by financial data providers.

Business model and products (relevance to investors)

Sprinklr’s product suite is organized around Unified-CXM capabilities. Key product areas include Sprinklr Service, Sprinklr Social, Sprinklr Insights, Sprinklr Marketing, and other modules that combine to deliver cross-channel customer engagement and analytics.

Revenue is primarily driven by subscription (SaaS) contracts and recurring platform fees, augmented by professional services and implementation fees. As with many enterprise SaaS businesses, investors watch metrics tied to subscription retention, billings growth, average contract value, and renewal rates to assess durable revenue and margin potential—factors that influence sprinklr stock performance.

Financial performance and key metrics

Investors typically monitor several principal financial metrics when evaluating sprinklr stock:

• Market capitalization: the company’s total equity market value as reported by market-data providers and exchanges.
• Revenue and revenue growth: reported on a quarterly and annual basis in the company’s financial statements.
• Billings and annual recurring revenue (ARR) or subscription backlog: to understand contracted future revenue.
• EPS (earnings per share), adjusted EPS, and free cash flow: to assess profitability and cash generation.
• Gross margin and operating margin: to understand unit economics and operating efficiency.
• Valuation ratios: price-to-sales (P/S), forward P/S, price-to-earnings (P/E) where applicable.

All figures for these metrics are date-sensitive. For the latest numbers on sprinklr stock, consult Sprinklr’s SEC filings (10-Q, 10-K), the investor relations site (charts, historical data), and market-data providers such as Yahoo Finance, CNBC, Morningstar, CNN Markets, and MarketWatch.

Stock price history and trading statistics

sprinklr stock has shown periods of volatility common to growth-oriented SaaS names, reflecting investor reactions to growth execution, profitability progress, and macro market sentiment.

Examples of price and trading metrics that market-data providers report include:

• 52-week high and low: provides a range of recent price extremes used to gauge volatility and relative valuation.
• Average daily trading volume and daily volume: measure liquidity and how actively the stock trades.
• Typical spreads and after-hours price movement: important for investors trading outside regular hours.

As of June 30, 2025, according to StockStory, sprinklr stock experienced a one-month return of -12.7% and was trading near $6.74 per share, implying about 2x forward price-to-sales at that time. Those figures illustrate how quickly per-share pricing and valuation multiples can shift. For historical intraday and historical-price charts, use the investor relations historical data pages and charting tools on major market-data providers.

Share structure and ownership

Key ownership aspects that investors often review for sprinklr stock include:

• Shares outstanding and public float: total shares issued and the subset available for public trading.
• Institutional holders: large asset managers and funds that report significant positions can influence stock liquidity and sentiment.
• Insider ownership: holdings by founders, executives, and board members which can indicate alignment with long-term shareholder interests.
• Short interest: percent of float sold short and days to cover are short-interest indicators that reflect negative positioning or hedging activity.

Up-to-date ownership breakdowns and changes are available in the company’s SEC filings and on market-data pages that track institutional holdings and insider transactions.

Corporate governance and management

Investors looking at sprinklr stock commonly review Sprinklr’s leadership and board composition. Key executives typically cited include the company’s founder/CEO (or CEO if a separate founder/executive arrangement exists), the Chief Financial Officer, and other senior leaders overseeing product, sales, and operations.

Corporate governance disclosures to review include the company’s proxy statement (DEF 14A) for director biographies, compensation practices, shareholder proposals, and governance policies. These filings and press announcements provide authoritative information on leadership changes and board composition that can affect investor confidence and sprinklr stock sentiment.

Earnings, guidance and analyst coverage

Quarterly earnings results and management guidance are primary drivers of short- and medium-term movement in sprinklr stock. Investors watch reported revenue versus consensus, billings and ARR metrics, margin progression, and management commentary on sales trends and macro demand.

Analyst coverage—measured by the number of active analyst ratings and aggregated target prices—provides a market view of expectations. Coverage can vary over time; platforms such as Morningstar, CNBC, and market-data providers summarize analyst consensus, target-price distributions, and rating mixes (buy/hold/sell).

As of the end of June 2025, some research providers noted concerns over slowing growth and margin stasis for Sprinklr, referencing modest billings growth and constrained operating leverage—factors that can weigh on sprinklr stock valuation. For current analyst notes, refer to the latest aggregated research on major data providers and the investor relations “news and presentations” archive.

Recent developments and material news

Market-moving news events for sprinklr stock have historically included earnings releases, management changes, product launches, large customer wins or losses, partnership announcements, and industry awards.

As of June 30, 2025, according to StockStory, sprinklr stock had declined materially over a short window: the one-month return was -12.7%. StockStory highlighted several operational factors behind the sentiment: average billings growth of 6.9% over the prior year, forecasted sales growth near 4.1% for the next 12 months, and static operating margins. The report also noted Sprinklr’s technical capability, mentioning a proprietary AI engine processing about 450 million data points daily across more than 30 digital channels. Those datapoints help frame the company’s product differentiation and the market’s debate about growth vs. margin execution.

When monitoring news that could affect sprinklr stock, watch for the company’s quarterly earnings releases, regulatory filings, press releases about major contracts or partnerships, and any disclosure of material adverse events.

Legal, regulatory and litigation matters

Like many public technology companies, Sprinklr may face litigation, regulatory inquiries, or class-action claims from investors or customers. Material legal developments that can affect sprinklr stock are typically disclosed in SEC filings, including current reports (8-K) and legal proceedings sections of quarterly and annual reports.

Investors should consult the company’s SEC filings and official investor-relations communications for current and complete disclosures about legal matters rather than relying on secondary reports alone.

Competitors and market positioning

Sprinklr operates in the customer experience, social media management, and enterprise engagement software space. Competitors and comparable public companies include firms that offer social engagement platforms, customer service software, marketing orchestration, and broader enterprise SaaS suites focused on customer experience.

Sprinklr’s positioning emphasizes unified cross-channel coverage, enterprise-grade security and compliance, and AI-driven insights, which the company cites as differentiators for large, regulated customers with complex multi-channel requirements.

Investment considerations and risks

Typical investor considerations and risks related to sprinklr stock include:

• Execution risk: the company must continue executing on sales, product delivery, and margin improvement to meet investor expectations.
• Competitive pressure: other vendors in customer experience and marketing technology may pressure pricing, feature parity, or sales cycles.
• Macro and market risk: broader market sentiment toward growth or SaaS stocks affects demand and valuation for sprinklr stock.
• Renewal dynamics: churn or lower net revenue retention would be material for projected recurring revenue.
• Technology and AI risk: as Sprinklr emphasizes AI and data processing, successful implementation and differentiation remain key.

This guide is informational only and not investment advice.

Investor resources

For reliable, up-to-date information on sprinklr stock, consult these resources:

• Sprinklr Investor Relations pages: for official press releases, historical data, charts, and filings.
• SEC filings (10-Q, 10-K, 8-K, DEF 14A): for detailed financial statements, risk factors, and governance disclosures.
• Market-data providers (Yahoo Finance, CNBC, Morningstar, CNN Markets, MarketWatch): for live quotes, analyst summaries, historical price charts, and trading statistics.

If you plan to trade equities or manage custody, consider Bitget for trading access and Bitget Wallet for custody solutions and Web3 wallet needs. Bitget provides market access and trading tools for investors seeking to transact equities and related instruments.

See also

• Unified Customer Experience Management
• Enterprise SaaS business models
• Comparable public companies in customer experience and marketing technology

References

• Sprinklr Investor Relations (IR homepage, Quote, Historical Data, Charts)
• Yahoo Finance (Sprinklr, Inc. — CXM)
• CNBC market coverage and quote pages for CXM
• CNN Markets (CXM)
• Morningstar (CXM)
• MarketWatch (CXM)
• StockStory research snapshot (as cited below)

News snapshot and dated context

As of June 30, 2025, according to StockStory, sprinklr stock had a one-month return of -12.7% and was trading around $6.74 per share (implying about 2x forward price-to-sales based on their summary). StockStory highlighted several operational indicators: average billings growth of 6.9% over the prior year, estimated sales growth of approximately 4.1% for the next 12 months, and static operating margins. The research note also referenced Sprinklr’s AI processing scale—around 450 million data points daily across 30+ channels—underscoring product capability amid investor concerns about growth and efficiency.

Readers should treat those numbers as time-sensitive snapshots and consult the company’s investor relations site and SEC filings for the latest official data.

How to monitor sprinklr stock in practice (step-by-step)

1. Check the latest quote: use a market-data page (e.g., Yahoo Finance or CNBC) or your brokerage feed for live price and volume on the CXM ticker.
2. Review the latest filings: read the most recent 10-Q/10-K and any 8-Ks posted on the SEC EDGAR system to verify financials and material events.
3. Read the earnings release and listen to the earnings call transcript or replay for management commentary on billings, ARR, retention, guidance, and margin outlook.
4. Track analyst updates: monitor consensus estimates and note material changes in rating or target price coverage.
5. Watch insider and institutional filings: changes in insider selling or buying and shifts in major institutional ownership can be relevant.
6. Follow legal and regulatory disclosures: any material litigation, regulatory notices, or significant risk-factor updates should be considered.
7. Use a custody/trading partner: if you decide to transact, consider Bitget as a platform for execution and Bitget Wallet for custody, while observing your own risk tolerance and regulatory requirements.

Practical glossary (short definitions for readers new to equities)

• Market capitalization: share price multiplied by total shares outstanding; a measure of company size.
• Billings: the value of invoices issued in a period; for SaaS companies it can be a forward-looking indicator of contracted revenue.
• ARR (Annual Recurring Revenue): annualized value of recurring subscription revenue.
• Gross margin: percentage of revenue remaining after direct costs; important for SaaS scalability.
• Operating margin: operating income divided by revenue; reflects operational efficiency.
• Public float: number of shares available for public trading, excluding locked-up or restricted shares.
• Short interest: the total number of shares sold short at a reporting date; higher values can indicate bearish positioning.

Material data points to verify before making decisions

• Latest market capitalization and share price for sprinklr stock (CXM).
• Latest quarterly revenue, billings, and net revenue retention figures from the most recent 10-Q or earnings release.
• Free cash flow and cash on hand to understand runway and capital sufficiency.
• Current analyst consensus for revenue and EPS, if available, plus the distribution of ratings.
• Reported institutional holders and insider ownership percentages.

Final notes and next steps

sprinklr stock (CXM) sits at the intersection of enterprise SaaS, customer experience, and AI-driven analytics. Investors and observers should track a blend of growth metrics (billings, ARR, revenue growth), efficiency signals (operating margin, free cash flow), and corporate developments (leadership changes, large contracts) to form a fact-based perspective.

For real-time quotes and trading access, consider Bitget as a trading venue and Bitget Wallet for custody and Web3 wallet needs. To stay current, bookmark Sprinklr’s investor relations pages and set alerts on major market-data providers for filings and earnings announcements.

Further exploration: review Sprinklr’s latest 10-Q/10-K, the most recent analyst research summaries, and the company’s investor-relations presentations to build an up-to-date picture of performance and prospects.

Sources: Sprinklr Investor Relations; Yahoo Finance; CNBC; CNN Markets; Morningstar; MarketWatch; StockStory (reporting noted above, June 30, 2025).